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Contact us

Our support team is available throughout the day to support and assist in the best way possible.

For travelers with a Farera booking

Open a support ticket in MyArea

  1. Log in to MyArea

    Use your Order ID and the email address you used to book. This helps us find your booking quickly.

  2. Open a support ticket

    Choose the topic that matches your situation. This helps us see how urgent your request is, for example when your travel date is soon.

  3. Read our reply in your Inbox

    Every reply goes to your Inbox in MyArea. We also send you an email when we reply.

Go to MyArea (opens in a new tab)

How we answer

  • Support ticket

    Write to us from the Support tab in MyArea. We give priority to travelers who depart soon.

    24 hours a day, 7 days a week

  • Phone

    The phone number is available to our customers.

    Available during business hours.

  • Flight changes by the airline

    If the airline changes or cancels your flight, we will notify you by email and in your Inbox.

    As soon as the airline tells us

No booking with Farera yet?

Our support team helps travelers who have a booking. Before you book, you can find many answers in this help center.

Browse the Help Center