Farera | Get in Touch

📞 We're available 24/7

Travel has its ups and downs; we're your in-flight support.

📞 We're available 24/7

Travel has its ups and downs; we're your in-flight support.

Hi there, do you need help?

Whether it’s a delay, a schedule change, or something unexpected, our team is available 24/7 to support you. At Farera, we understand that travel runs around the clock, and so do we.

Travel is full of twists and turns — it's part of the adventure, but it can also bring unexpected challenges. Whether it's a hiccup on our end, a change in your plans, an airline delay, or even an unforeseen natural event, we've got your back.

At Farera, we're awake 24/7, because we know that travel never sleeps and neither do your concerns.

How to get in touch with us quickly

So how can you get the support you need? It's simple:

Start with MyArea: To kick things off, log into your MyArea using your Order ID and the email address you used to book. This helps us identify you and your order quickly.
Submit Your Request: Once you're in, you'll find a support area filled with options for common travel challenges. Choose the one that matches your situation, or tell us specifically what you need. This helps us gauge the urgency of your request, especially if your travel date is close.
Multiple Ways to Reach Us: Once you’ve submitted your request, you’ll get access to our phone and chat support to help resolve things as quickly as possible. We currently offer toll-free phone numbers for the US, Canada, Italy, Germany, Spain, France, and the Netherlands — with more countries being added soon.

What if I don't have an active order with Farera?

Our helping hand is reserved for travelers with existing order. If you're still in the browsing phase, we'll be more than happy to assist you once your order is complete.