Farera | Help & Support

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👋 Hello, traveler!

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Find immediate answers to your questions

Travel can be unpredictable, we totally get it. That’s why we put together this FAQ to help you find quick answers anytime, day or night. Give it a browse and sort out those travel questions in no time.

Bookings

How soon will I receive my tickets after completing the booking?

How can I view or modify my order details?

How can I check if my tickets are valid?

Why was my payment authorized, but my booking wasn’t completed?

How do I know if my order is confirmed?

How do I request an invoice?

View All Articles

Check-in & boarding

How do I check-in on airline's website?

Can I get my tickets as a PDF to print?

When can I check-in for my flight?

What are the steps that I should take once I go to the airport?

What happens if I forgot to check-in or don’t have a boarding pass?

Where can I find the correct terminal of the airport?

View All Articles

Requesting changes

How do I get in touch with you to request changes?

Are there any fees associated with making changes to my booking?

Can I cancel my trip and request a refund?

Is it possible to transfer my ticket to someone else?

Can I change my destination or add a stopover to my existing booking?

My plans have changed. How can I change my travel dates?

View All Articles

Travel disruptions

Can I ask for compensation for the delay?

Where’s my refund for a canceled flight?

What happens if there's a flight cancellation by the airline after my booking?

Will you let me know if the airline has changed their schedule?

View All Articles

Baggage, seating & extras

How should I report and track lost or damaged baggage?

Are there restrictions on the types of items I can bring onboard or check in?

How can I pay for excess baggage, and what are the associated fees?

What is the baggage allowance for my ticket type, and how is it divided between checked and carry-on luggage?

View All Articles

Farera product & services

✉️ How can I get in touch with you?

How do I login to the MyArea?

What does the Flexible Ticket option do and how can I use it?

What are the benefits of Cancel for Any Reason?

View All Articles

Bookings

How soon will I receive my tickets after completing the booking?

How can I view or modify my order details?

How can I check if my tickets are valid?

Why was my payment authorized, but my booking wasn’t completed?

How do I know if my order is confirmed?

How do I request an invoice?

View All Articles

Check-in & boarding

How do I check-in on airline's website?

Can I get my tickets as a PDF to print?

When can I check-in for my flight?

What are the steps that I should take once I go to the airport?

What happens if I forgot to check-in or don’t have a boarding pass?

Where can I find the correct terminal of the airport?

View All Articles

Requesting changes

How do I get in touch with you to request changes?

Are there any fees associated with making changes to my booking?

Can I cancel my trip and request a refund?

Is it possible to transfer my ticket to someone else?

Can I change my destination or add a stopover to my existing booking?

My plans have changed. How can I change my travel dates?

View All Articles

Travel disruptions

Can I ask for compensation for the delay?

Where’s my refund for a canceled flight?

What happens if there's a flight cancellation by the airline after my booking?

Will you let me know if the airline has changed their schedule?

View All Articles

Baggage, seating & extras

How should I report and track lost or damaged baggage?

Are there restrictions on the types of items I can bring onboard or check in?

How can I pay for excess baggage, and what are the associated fees?

What is the baggage allowance for my ticket type, and how is it divided between checked and carry-on luggage?

View All Articles

Farera product & services

✉️ How can I get in touch with you?

How do I login to the MyArea?

What does the Flexible Ticket option do and how can I use it?

What are the benefits of Cancel for Any Reason?

View All Articles

Bookings

How soon will I receive my tickets after completing the booking?

How can I view or modify my order details?

How can I check if my tickets are valid?

Why was my payment authorized, but my booking wasn’t completed?

How do I know if my order is confirmed?

How do I request an invoice?

View All Articles

Check-in & boarding

How do I check-in on airline's website?

Can I get my tickets as a PDF to print?

When can I check-in for my flight?

What are the steps that I should take once I go to the airport?

What happens if I forgot to check-in or don’t have a boarding pass?

Where can I find the correct terminal of the airport?

View All Articles

Requesting changes

How do I get in touch with you to request changes?

Are there any fees associated with making changes to my booking?

Can I cancel my trip and request a refund?

Is it possible to transfer my ticket to someone else?

Can I change my destination or add a stopover to my existing booking?

My plans have changed. How can I change my travel dates?

View All Articles

Travel disruptions

Can I ask for compensation for the delay?

Where’s my refund for a canceled flight?

What happens if there's a flight cancellation by the airline after my booking?

Will you let me know if the airline has changed their schedule?

View All Articles

Baggage, seating & extras

How should I report and track lost or damaged baggage?

Are there restrictions on the types of items I can bring onboard or check in?

How can I pay for excess baggage, and what are the associated fees?

What is the baggage allowance for my ticket type, and how is it divided between checked and carry-on luggage?

View All Articles

Farera product & services

✉️ How can I get in touch with you?

How do I login to the MyArea?

What does the Flexible Ticket option do and how can I use it?

What are the benefits of Cancel for Any Reason?

View All Articles

Need to get in touch? Contact us

Need to get in touch?

Farera / MicroSignals, Inc. Delaware 19904, USA
California CST: 2158787-50

LINKS

LEGAL

Farera / MicroSignals, Inc. Delaware 19904, USA

LINKS

LEGAL

Farera / MicroSignals, Inc. Delaware 19904, USA
California CST: 2158787-50

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LINKS

LEGAL