Farera | Help & Support

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Travel's unpredictable, and we get that. That's why this FAQ is your go-to resource for instant answers, any time of day. Browse it to solve your travel puzzles faster than you can say Farera.

Bookings

How can I check if my tickets are valid?

How soon will I receive my e-ticket after completing the booking?

How do I apply a promo code or voucher to my booking?

Are meals included in my booking? Can I choose or request specific meals?

Can I request specific seats 💺 during my booking?

What is the difference between a direct, non-stop, and connecting flight?

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Check-in & boarding

Do I need to print tickets?

I tried to check-in, but it doesn't work

What are the steps that I should take once I go to the airport?

What happens if I forgot to check-in or don’t have a boarding pass?

Where can I find the correct terminal of the airport?

When can I check-in for my flight?

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Requesting changes

What should I do if I haven't received a confirmation for the changes I requested?

How do I know if my request for changes has been confirmed?

I've joined a loyalty program after booking; can I add my membership number for points accrual?

Is it possible to transfer my ticket to someone else?

How do I upgrade or downgrade my travel class after booking?

Can I change my destination or add a stopover to my existing booking?

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Travel disruptions

Can I ask for compensation for the delay?

Where’s my refund for a canceled flight?

What happens if there's a schedule change or flight cancellation by the airline after my booking?

Will you let me know if the airline has changed their schedule?

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Baggage, seating & extras

Can I book adjacent seats if I'm traveling with family or a group?

Are there extra fees associated with selecting premium seats (e.g., exit rows, bulkhead)?

How can I choose or change my seat after booking?

How should I report and track lost or damaged baggage?

Are there restrictions on the types of items I can bring onboard or check in?

How can I pay for excess baggage, and what are the associated fees?

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Farera product & services

✉️ How can I get in touch with you?

What does the Flexible Ticket option do and how can I use it?

How do I login to the MyArea?

What are the benefits of Blue Ribbon Bags?

What are the benefits of Cancel for Any Reason?

Why should I buy the Premium Service?

View All Articles

Bookings

How can I check if my tickets are valid?

How soon will I receive my e-ticket after completing the booking?

How do I apply a promo code or voucher to my booking?

Are meals included in my booking? Can I choose or request specific meals?

Can I request specific seats 💺 during my booking?

What is the difference between a direct, non-stop, and connecting flight?

View All Articles

Check-in & boarding

Do I need to print tickets?

I tried to check-in, but it doesn't work

What are the steps that I should take once I go to the airport?

What happens if I forgot to check-in or don’t have a boarding pass?

Where can I find the correct terminal of the airport?

When can I check-in for my flight?

View All Articles

Requesting changes

What should I do if I haven't received a confirmation for the changes I requested?

How do I know if my request for changes has been confirmed?

I've joined a loyalty program after booking; can I add my membership number for points accrual?

Is it possible to transfer my ticket to someone else?

How do I upgrade or downgrade my travel class after booking?

Can I change my destination or add a stopover to my existing booking?

View All Articles

Travel disruptions

Can I ask for compensation for the delay?

Where’s my refund for a canceled flight?

What happens if there's a schedule change or flight cancellation by the airline after my booking?

Will you let me know if the airline has changed their schedule?

View All Articles

Baggage, seating & extras

Can I book adjacent seats if I'm traveling with family or a group?

Are there extra fees associated with selecting premium seats (e.g., exit rows, bulkhead)?

How can I choose or change my seat after booking?

How should I report and track lost or damaged baggage?

Are there restrictions on the types of items I can bring onboard or check in?

How can I pay for excess baggage, and what are the associated fees?

View All Articles

Farera product & services

✉️ How can I get in touch with you?

What does the Flexible Ticket option do and how can I use it?

How do I login to the MyArea?

What are the benefits of Blue Ribbon Bags?

What are the benefits of Cancel for Any Reason?

Why should I buy the Premium Service?

View All Articles

Bookings

How can I check if my tickets are valid?

How soon will I receive my e-ticket after completing the booking?

How do I apply a promo code or voucher to my booking?

Are meals included in my booking? Can I choose or request specific meals?

Can I request specific seats 💺 during my booking?

What is the difference between a direct, non-stop, and connecting flight?

View All Articles

Check-in & boarding

Do I need to print tickets?

I tried to check-in, but it doesn't work

What are the steps that I should take once I go to the airport?

What happens if I forgot to check-in or don’t have a boarding pass?

Where can I find the correct terminal of the airport?

When can I check-in for my flight?

View All Articles

Requesting changes

What should I do if I haven't received a confirmation for the changes I requested?

How do I know if my request for changes has been confirmed?

I've joined a loyalty program after booking; can I add my membership number for points accrual?

Is it possible to transfer my ticket to someone else?

How do I upgrade or downgrade my travel class after booking?

Can I change my destination or add a stopover to my existing booking?

View All Articles

Travel disruptions

Can I ask for compensation for the delay?

Where’s my refund for a canceled flight?

What happens if there's a schedule change or flight cancellation by the airline after my booking?

Will you let me know if the airline has changed their schedule?

View All Articles

Baggage, seating & extras

Can I book adjacent seats if I'm traveling with family or a group?

Are there extra fees associated with selecting premium seats (e.g., exit rows, bulkhead)?

How can I choose or change my seat after booking?

How should I report and track lost or damaged baggage?

Are there restrictions on the types of items I can bring onboard or check in?

How can I pay for excess baggage, and what are the associated fees?

View All Articles

Farera product & services

✉️ How can I get in touch with you?

What does the Flexible Ticket option do and how can I use it?

How do I login to the MyArea?

What are the benefits of Blue Ribbon Bags?

What are the benefits of Cancel for Any Reason?

Why should I buy the Premium Service?

View All Articles

Need to get in touch? Contact us

Need to get in touch?

Farera / MicroSignals, Inc. Delaware 19904, USA
California CST: 2158787-50

LINKS

LEGAL

Farera / MicroSignals, Inc. Delaware 19904, USA

LINKS

LEGAL

Farera / MicroSignals, Inc. Delaware 19904, USA
California CST: 2158787-50

LINKS

LEGAL