If you have travel insurance with applicable cancellation coverage, we strongly recommend using it. Airline tickets are often highly restrictive and non-refundable, which makes insurance claims typically the most effective way to recover your costs.

Review your policy terms carefully to understand what is covered and what documentation you may need to provide. Common covered reasons include medical emergencies, family emergencies, and certain travel disruptions, though coverage varies by provider and plan.

Contact your insurance provider as soon as possible to initiate the claims process. The sooner you file, the faster the process can move forward. Your insurer may ask for documentation such as your booking confirmation, proof of payment, and any relevant supporting documents.

If you need any booking-related documentation to support your insurance claim, you can find everything in MyArea, including your booking confirmation, payment details, and itinerary information.