Certainly, insurance can be a real lifesaver when unexpected circumstances force a change in your travel plans. If you have travel insurance—whether it's through your credit card or a policy you purchased with us—you most likely have the option to cancel your trip under certain conditions outlined in your policy. In cases like these, you'll need to reach out directly to the insurance provider to initiate the cancellation and claim process, as they're the ones handling these specific situations.

Now, about keeping everyone in the loop, once you've initiated the process with your insurance provider, we recommend logging into your MyArea account using your Order ID and the email address you used for the booking. This will allow you to keep track of your booking status with us and update any necessary details on your end. It also keeps all your booking information in one place, providing a convenient way to manage your travel.

If you've never had to use travel insurance before and you're not sure where to start, don't worry! Once you log into MyArea, you'll find all the info needed to pass onto your insurance provider to cancel your trip. And remember, these policies are designed to protect you, so it's definitely worth taking the time to understand how they work and what they cover.