The fastest and most effective way to request any changes to your booking is by logging into your MyArea account on Farera. Once you’re logged in, you’ll be able to access your booking details directly, which allows us to assist you quickly and accurately since we’ll already have all the necessary information on hand.

In MyArea, you can use the Extra Services section to submit a specific request, such as a voluntary schedule change, name correction, or cancellation. This is especially important when we need additional documentation, like a passport copy, to process your request. Submitting your request this way helps ensure everything is done properly and without delays.

If you have general questions, you can also open a support ticket through MyArea. Please provide as much detail as possible so we can address your issue more efficiently and without back-and-forth. In most cases, our support team will respond quickly—often within minutes.

We do offer a toll-free phone number in several countries, which may become visible in MyArea if your support ticket hasn’t been resolved after a few hours. However, our goal is always to help you through written support first, as it ensures better tracking and faster resolution.

And of course, don’t forget to check our FAQ section—many questions can be answered immediately without needing to wait.