We currently do not offer the option to arrange special assistance services such as wheelchair support, mobility accommodations, or medical assistance through our platform. These services require direct coordination between the airline and the airport, which is why they need to be arranged directly with your carrier.

To request wheelchair assistance, mobility support, or any other special needs, please contact your airline directly using your PNR (booking reference), which you can find in MyArea or in your confirmation email. The airline can provide real-time information about the types of assistance available at your specific airports and on their aircraft.

Most airlines offer a range of assistance options, including wheelchair service at the gate, assistance through security and boarding, special seating arrangements, and support for passengers with reduced mobility or visual/hearing impairments. The specific services available may vary depending on the airline and the airports involved.

We recommend reaching out to your airline as early as possible, ideally at least 72 hours before your departure date. This gives the airline and the airport enough time to make the necessary arrangements and ensures everything is in place when you arrive.

If you need help finding your airline's contact details or your PNR, you can access this information at any time by logging into MyArea on our website.