When you make a booking, your bank temporarily authorizes the payment to verify that sufficient funds are available and that the transaction passes all necessary fraud and security checks. This is a standard procedure that all banks follow.

Because we rely on real-time availability from the airlines, a booking can occasionally fail if the seats are no longer available at the last moment. If this happens, we immediately release the payment authorization on our side.

No funds have been withdrawn from your account. The amount you see was only held temporarily as an authorization, and it has already been released. Depending on your bank, the funds should become available again within 2 to 5 working days. In some cases, it may take up to 14 days.

If the funds don't appear back in your account within this timeframe, we recommend reaching out to your bank directly. They will be able to confirm the status of the authorization release. Please rest assured that we do not charge your account unless your booking is fully confirmed and your e-tickets are issued.