✉️ How can I get in touch with you?

The fastest way to reach us is MyArea. Log in with your 8-digit order ID and the email you booked with, and send us a message. You are already inside your booking, so we can see your itinerary and history without asking for details first.

MyArea handles everything to do with your booking: date changes, name corrections, baggage, seats, cancellations, invoices, ticket questions. Requests made through Extra Services go straight to the right queue.

For urgent matters, a toll-free number is available in MyArea in a number of countries, with more being added.

We answer as quickly as we can, and cases with an imminent departure are prioritised. If your flight leaves soon, say so in the first line.

For anything happening at the airport itself, such as a cancellation at the gate, a delay in progress, denied boarding or a missing bag, the airline's desk is the only party who can rebook you or arrange help on the spot. Go to them first, then tell us.