Your concern over the timing of refunds for voluntary cancellations is absolutely valid. First, it's key to recognize that Farera serves as a facilitator between you and the airline. Because your payment is directly transferred to the airline, we're dependent on their procedures and timelines to process your refund. When you choose to cancel voluntarily, this starts a chain of administrative tasks that need to be completed before your refund can be issued.

To ensure you're well-informed throughout this process, you can expect timely updates from us. You can monitor the status of your refund by logging into your MyArea account, where you'll find real-time information. Additionally, we'll notify you via email as soon as there are any developments. We understand the importance of timely refunds and are committed to pushing the airlines on your behalf to speed up the process.

While we can't dictate how quickly the airline will act, you can count on us to do everything within our power to accelerate the refund process for you. We'll maintain continuous communication with the airlines and keep you updated both in your MyArea and through email notifications.